We provide 21st century public safety leaders with the knowledge, skills and strategies necessary for effective and sustainable service delivery that exceeds the expectations of their communities.

About Us

Founded in 2015, The Cardinal Group II offers professional development consulting and training curricula development covering topics including executive leadership, communications training program design and interpersonal communications for police service professionals.

TCGII bring an innovative approach to training design and delivery by incorporating its “Ultimate Outcomes” philosophy, allowing forward-thinking organizations to maximize their effectiveness by deliberately targeting specific behavioral changes of its employees. These behavioral changes translate into enhanced performance, higher quality interactions and achievement of organizational goals.

The Cardinal Group II develops training curricula utilizing best design practices identified to maximize retention of knowledge and skills in adult learners. This adult learning approach utilizes instruction strategies that incorporate the Experiential Learning Cycle. ELC leverages the adult learner’s personal and professional experience to achieve training objectives and provide participants with job-related context. Allowing them to effectively operationalize course topics into their daily duties and tasks. The Cardinal Group II is comprised of public safety professionals, curriculum design experts, and research partners in a variety of fields and disciplines.

Training Session

Our Professionals

Jerry Clayton

Jerry Clayton

Jerry L Clayton is a 30-year criminal justice professional with operational and executive experience in police service, corrections and special weapons and tactics. Jerry has been a certified criminal justice trainer and instructor for more than twenty-five years, specializing in numerous areas, including; Cultural Diversity, Bias-Free Policing, Organizational Management and Leadership.

Jerry provides training, compliance monitoring and subject matter expert consulting services to a variety of private and public sector clients, including the United Nations, United States Department of Justice, the National Sheriff’s Association and the American Civil Liberties Union.

Jerry has leveraged his experience and training to deliver progressive instruction to his clients based on an “Ultimate Outcomes” philosophy.

Eric Waddell

J. Eric Waddell

J. Eric Waddell is a 17 year public safety professional specializing in public safety communications, training curricula design and instructor development. Eric has designed adult learning based courses for police service professionals, public safety dispatchers, corrections officers and other government agencies. In addition to curricula development, Eric is a frequent presenter at the Michigan APCO and NENA conferences covering topics ranging from interpersonal communications to effective leadership.

John Seto

John Seto

John Seto served 25 years with the Ann Arbor Police Department, retiring in 2015 as the Chief of Police. John currently serves as the Director of Housing Security, Division of Public Safety and Security at the University of Michigan.

John Seto earned a B.S. and a Master of Public Administration from Eastern Michigan University. For the past two years, he has been a part time lecturer in the Political Science Department at EMU teaching courses in Public Administration. John’s other teaching experiences include Criminal Investigations at Concordia College, Introduction to Police Administration at EMU’s Police Staff and Command and 21st Century Policing in MACP’s Police Executives’ and New Chiefs’ School.

Current Course Offerings

Managing Interpersonal Interactions Series

The success of our law enforcement professionals is intrinsically linked to their ability to effectively interact and communicate with the communities they are sworn to serve. Law enforcement professionals need to effectively leverage these skills in every interaction but are seldom trained with the knowledge and skills to promote success. The Managing Interpersonal Interactions Series is designed to provide our law enforcement professionals with these skillsets with the goal to improve agency effectiveness, community support and officer safety.

  • Procedural Justice
  • Managing Mental Health Crisis
  • Crisis De-Escalation
  • Cultural Competence & Understanding Implicit Bias
More Information

Cardinal CTO Trainer Certification (3 days)

This course is designed to provide your CTO’s with the knowledge and skills required to effectively train new and existing employees to the standards and performance expectations of your agency. Agencies generally select new CTO’s based on their performance in the dispatch center but fail to provide them with the unique skills required to effectively teach adult learners. This failure leads to extended training times, retention issues, CTO burnout and inconsistent training objectives and performance evaluations. Cardinal CTO provides participants with knowledge, skills and understanding in the following areas; presenting new information, utilizing adult learning theory, objectively evaluating performance, coaching and promoting training success.

Cardinal CTO Training Development System (3 days)

This course is designed to empower your employees by providing them with the knowledge, skills and understanding needed to develop defensible on-the-job training for new employees and in-service training for veterans. Successful graduates of this Cardinal CTO Training Development System course will be able to design, implement and sustain a defensible CTO training system that is relevant to each distinct job class and meets the unique needs of your dispatch center. Areas of focus include Ultimate Outcome identification, Job Task Analysis, Task Module Development and Lesson Plan Development to help to ensure that your staff are being taught the knowledge and skills needed to meet your agency’s performance expectations. The knowledge and skills learned in this course extend beyond your CTO program, as the information can be utilized to design defensible in-service training for any existing training need. Leading to training sustainability throughout your agency despite the context of the course.

Cardinal CTO Supervisor Certification (2 days)

This course is designed to prepare the dispatch leadership team with the unique knowledge and skills required to successfully manage and support an effective CTO system. Strong leadership, ensuring training integrity, maintaining accurate and complete documentation are the cornerstone of Cardinal CTO for supervisors. Participants are introduced to concepts that help them develop knowledge and skills in areas such as; aligning CTO training system with overall dispatch operations, maintaining training record integrity, assessing performance evaluations, developing coaching plans and supporting/motivating CTO staff.

Leading Change in a 21st Century Police Services Organization (1 day)

This one day executive overview session is designed to introduce participants with the fundamentals of effective executive leadership in a police services organization. Participants in this course will complete a preliminary agency assessment and develop a “30 Day Jump-Start” plan to start the process of bringing desired change within their organization.

Leading Change in a 21st Century Police Services Organization (3 days)

Leading Change in a 21st Century Police Services Organization This three day course is intended for police service executives and their leadership teams to develop an in-depth understanding of the process of aligning mission, strategy, structure and organization culture to meet the desired outcomes of your organization. .

Cardinal Group II Criminal Investigation Training Series (Coming in 2018)

  • Death Investigations for the First Responder
  • Responding to a Potential Death Investigation: Training for Fire/EMS Personnel
  • Advanced Death Investigation Techniques for Investigators
  • Criminal Investigation Techniques for New Investigators
  • Conducting Comprehensive Background Investigations

Additional Services

Consultation Services

In addition to training, The Cardinal Group II and its partners offer the following consultation services for agencies that require additional assistance in the creation, implementation and evaluation of their in-service training and operational systems. Prices for consultation services will be made available by request. All consultation services may be offered onsite or remotely depending on the needs of the requesting agency.

  • Job Task Analysis Process
  • Training Documentation Development
  • Task Module Development
  • Lesson Plan Development
  • Performance Evaluation Development
  • In-Service Training Program Assessment
  • Recruiting and Hiring Process Development

Certification Management and Tracking

The Cardinal Group II manages certification tracking for public safety organizations, government entities and private training providers. Whether the need is for reporting, data collection or timely alerts, our management and tracking service will help assist organizations mitigate risk associated with staff/customer lapse in certification.